The new second opinion: How digital engagement is changing healthcare

Evolving digital capabilities allow healthcare providers to develop better, more personalized care for patients. While the fascinating technological advances are fun to talk about (care to implant a microchip of your medical history?), the more pressing side of technology is how it changes human behavior: how technology reframes the process of finding and using healthcare as patients find new ways to
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Two sides of the same coin: valuing LinkedIn

We had one of those Rashamon conversations with a prospective client yesterday. We manage digital ad campaigns for a number of clients, so for B2B clients, sooner or later the conversation gets around to LinkedIn. As it happens, we’ve had some very strong results: finding new prospects, raising the quality of applicants, and filling the seats for our educational clients
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The intersection of PR and digital

A conversation with Ralph Katz, Owner, and Anne Green, President, of CooperKatz & Company and Angela Cason, Chief Strategy Officer, TEMPO Strategic. Overview: In March 2017, TEMPO Strategic moved into the offices of CooperKatz and began working with them to augment their PR efforts for clients. The following is a discussion of the challenges across our respective fields.   Earned,
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Where your customers are: how to take you corporate social media to the next level

I’ve just read The Incite Group’s “State of Social Media 2017”. They focus on corporate social media implementation: how participation is spreading throughout organizations from top to bottom (a good thing) and whether ROI is being tracked (so-so). But if you’re pondering your corporate media strategy, keep in mind that there’s a bigger world out there than just the social
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The next four years – what Trump policies may mean for higher education

What do the next four years mean for four-year institutions? What President Trump has said and what will happen are anyone’s guess. College Educated Voted for Trump First, let’s put aside the commonly repeated myth that he was elected by the uneducated. Voters with only a high school education actually made up only 18% of the electorate. The majority of
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Porter’s Five Forces: Focus on Higher Education Marketing

Higher Educators have more varied challenges than perhaps any other field. You have enormous client service issues, administrative challenges, budget challenges, etc. Day to day crisis management gives you little time to think about the big picture – and when you do, focusing the conversation on workable solutions usually entails negotiations across departments and lines of authority. Here’s a tool
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How to use live sampling for Specialty Food Marketing

It’s easy to see why live sampling is popular with brand managers.  Product costs are above the line and sampling overcomes consumer reluctance.  Stores like Costco have made sampling integral to the shopping experience, and done right, sampling can comprise a key piece of the marketing puzzle. Research on consumer conversion proves sampling has the greatest impact on consumer purchase
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Your Go-to-Guide for Self-Storage Website Design

What makes a great self-storage website design?  Having won the Internet Marketing Association’s “Best in Class” award for our Hampshire Self Storage website design with a near-perfect score, we feel confident in our insights – so we thought we’d share our top tips with you. THE FUNDAMENTALS  Here are the fundamentals to setting up a website that will attract and
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Changing Strategy With Michael Porter’s Five Competitive Forces

One of the books we’re fascinated by right now is The Lords of Strategy: The Secret History of the New Corporate World, by Walter Kiechell III, (Amazon: http://amzn.to/ohqbLp).  Walter is a clear-eyed, thorough, and erudite journalist who honed his craft at Fortune, and Harvard Business Publications. What’s shocking to realize is that 50 years ago, strategy didn’t exist in corporate America.
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Five Rules of US Consumer Engagement for Imported Foods

Imported brands have challenges that ‘native’ American brands can’t imagine. To begin with, your branding is likely to be dictated by a global home office with little insight into the American market. And for many brands, although the U.S. looks like an enormous pot of opportunity, with, at last count, 682 different grocery chains, the splintered distribution system is simply
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